The Process of Handling Failed or Stuck Transactions in Tonkeeper

While rare on the high-speed TON network, transactions can occasionally fail or appear to be stuck. This can happen if a smart contract encounters an error or if network conditions change unexpectedly. Tonkeeper for Android is designed to handle these situations gracefully. The wallet will typically provide a clear status update, indicating that a transaction has failed. In most cases, because the transaction was not successfully included in a block, the funds are not actually spent and will remain in the user’s wallet. The interface will often provide an option to retry the transaction or dismiss the error. For a transaction that is stuck pending for an unusually long time, the underlying TON protocol has mechanisms to eventually drop it from the mempool. The user experience within tonkeeper is designed to minimize confusion during these edge cases, providing clear information and ensuring users that their funds are safe even if a particular transaction does not go through as planned.